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Value added support service


Based on years of support service experience, Zhongdatong relies on a strong support service team to provide a variety of support services for telecom services, including platform operations, value-added services, customer service support, etc., to provide customers with integrated all-round support services.

行业应用及支撑服务: 基于IPTV,以专网形式为政企客户提供企业门户、互动培训、广告宣传、商旅服务、视频广播会议等差异化视讯服务,增强电信政企行业竞争优势。 ITV industry application and support services: Based on IPTV, it provides differentiated video services such as enterprise portals, interactive training, advertising, business travel services, video broadcast conferences, etc. in the form of private networks to enhance the competitive advantage of telecom government and enterprise industries.

企信通短信运营业务,通过电脑在互联网上向手机终端用户发送或接收短信,具有短信群发、转发、回复、定时发送等功能,支持全国电信、移动、联通三网用户,集短信应用与管理为一体的移动短信商务应用平台,目前主要依托电信商务领航进行营销推广,由中数通协助运营支撑。 SMS operation: Enterprise Xintong SMS operation business, through the computer to send or receive text messages to mobile phone terminal users on the Internet, with SMS group sending, forwarding, reply, timing transmission and other functions, support national telecommunications, mobile, China Unicom three network users, set SMS The application and management of the mobile SMS business application platform, currently relying on the telecom business pilot for marketing promotion, assisted by the operation of China Mobile.

中数通为运营商客户提供音乐版权内容、平台管理、产品开发、终端开发与推广、营销推广、活动执行等服务,覆盖线上线下,3G门户、WAP、短信、IVR以及互联网等多门户。 Music Operations: China Mobile provides music copyright content, platform management, product development, terminal development and promotion, marketing promotion, event execution and other services for operators, covering online and offline, 3G portal, WAP, SMS, IVR and Internet. Multiple portals.

中数通基于易信、微信、微博、天翼客服客户端等新媒体渠道向中国电信用户/客户提供的自助式的客户服务、营销支撑服务。 Support for new media operations: China Mobile provides self-service customer service and marketing support services to China Telecom users/customers based on new media channels such as Easy Letter, WeChat, Weibo and Tianyi Customer Service.

中数通拥有专业的终端测评团队,自主研发的终端测评管理系统,可为终端测试专业定制的管理系统,自定义测试流程,在线提交申请、填写测试数据、自动生成测试报告。 Terminal evaluation: Zhongdutong has a professional terminal evaluation team, a self-developed terminal evaluation management system, which can customize the professional management system for terminal testing, customize the testing process, submit applications online, fill in test data, and automatically generate test reports.

支撑服务作为中数通的传统业务之一,提供针对中国电信的专项支撑工作。 Special support for telecommunications: Supporting services as one of the traditional services of China Mobile, providing special support for China Telecom. Including: mobile marketing support, switchboard services, comprehensive support of Principal, and mobile customer service operations.